Main pillars of activities

The activities of the Academic Ombuds in 2025 were structured around four main pillars:

 

Pillar I – Direct support activities for the academic community in cases of violations

  1. Handling of reports, conduct of meetings, and analysis of the factual circumstances in the context of the principles and legal regulations in force at the University of Warsaw;
  2. Provision of information to individuals affected by violations regarding their rights and the actions available to them;
  3. Informal remedial interventions within the relevant units.

 

Pillar II – Conflict prevention and support in conflict resolution (staff and students)

  1. Clarificatory and consultative meetings;
  2. Education on conflict management and the promotion of alternative methods of dispute resolution (ADR);
  3. Coaching, including conflict coaching;
  4. Interventions within organisational units.
  5. Educational activities in the areas of conflict prevention, prevention of mobbing, building an inclusive environment, and the development of leadership competencies (team management, provision of feedback, communication);
  6. Provision of mediation services;
  7. Signalling (whistleblowing) activities and proposing systemic development changes and remedial solutions.

 

Pillar III – Systemic and signalling activities relating to procedures, regulations and policies

  1. Contribution to the development of internal university policies and procedures.
  2. Contribution to the development of national solutions for higher education, including through:
  • involvement in the preparation of recommendations submitted to the Ministry of Science and Higher Education,
  • participation in the work of a dedicated team at the Ministry of Science and Higher Education,
  • active engagement as a member of the Academic Safety and Equality Network [pl. ASBiR],
  • membership of the European Network of Ombuds in Higher Education (ENOHE).

 

Pillar IV – Activities aimed at strengthening equality and diversity

  1. Participation in work on the development of recommendations to improve the situation of gender-diverse individuals in Polish higher education institutions, prepared within the framework of the Academic Safety and Equality Network [pl. ASBiR]. These recommendations were subsequently presented by ASBiR members, including the Academic Ombudsman of the University of Warsaw, at a nationwide conference on inclusivity and human rights in higher education, organised at the Ministry of Science and Higher Education and attended by representatives of the Ministry, the academic community, and civil society organisations.
  2. Development of a strategy for the implementation of an “identity add-in”, including the establishment of a dedicated team.
  3. Ongoing support for LGBTQ+ individuals in relation to the change of preferred personal data and the prevention of discrimination.
  4. Educational activities (webinars, meetings).
  5. Cooperation with non-governmental organisations.